What Information We Hold and Why
When you register, we collect your name, contact details and the information needed to verify your account. Every time you deposit through bKash, Nagad or Rocket, our system records the transaction reference, wallet number and timestamp — this is required for payment reconciliation and fraud checks,
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not for marketing. If you use Rocket or Nagad for a withdrawal, we confirm your wallet ownership before releasing funds; that step protects you as much as it protects us. We also collect device data — your browser type, IP address and session duration — to
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keep your account secure and detect unusual login attempts. We do not sell your personal data to third parties. Data shared with payment processors like bKash is limited strictly to what those processors need to complete your transaction. Your data is retained for as long as
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your account is active and for the period required by applicable financial regulations in your eligible region. You may request a copy of the data we hold or ask us to delete your account information by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.